New West Physicians does not exclude people or treat them unfairly because of sex, age, race, color, national origin, or disability.

If you think you were not treated fairly because of your sex, age, race, color, national origin, or disability, you can send a complaint to:

New West Physicians

Attn:  Operations Department

1707 Cole Boulevard, Suite 100

Golden, CO 80401

Fax:  (303) 763-5495

If you need help with your complaint, please call the toll-free number on your member ID card. You must send the complaint within 60 days of when you found out about the issue.

You can also file a complaint with the U.S. Dept. of Health and Human services.

Online: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Phone: Toll-free 1-800-368-1019, 800-537-7697 (TDD)

Mail: U.S. Dept. of Health and Human Services. 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201

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