Click on the image above to be taken to the My Health Connection login page !! 
The access you need, when you need it!
New West Physicians is excited to offer our patients the latest in healthcare technology and personal healthcare management!
Our new “My Health Connection” portal, gives you secure and encrypted access to your medical record 24/7, providing you with a convenient way to review and manage your health care record, and to communicate with your doctor’s office online. This service is available to all New West patients at NO CHARGE.
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My Health Connection is your own Personal Health Record ("PHR") with additional health information being provided from your New West Physicians provider. Your PHR is maintained by you and can include any information that you feel affects your health. Examples include tracking your weight and blood pressure.
IMPORTANT:
The information that you choose to add WILL NOT alter your New West medical record, and not all information that you put into your PHR will automatically be reviewed by your provider.
It is also important to note that My Health Connection should NEVER be used to communicate urgent situations in which you feel there is a health emergency. In these situations, PLEASE call 911.
Your provider's office will answer messages and requests from My Health Connection within 1-2 business days. If you have an issue that is more urgent, please call the office.
Free SmartPhone Apps Available!
- iPhone app can be found in the App Store, Search for FollowMyHealth
- Android app can be found in the Google Play Store, search for FollowMyHealth
Online Access - Secure. Anytime. Anywhere.
- View your health record electronically via web browser
- See Technical Requirements for more information
- Apps are Available for iphone (app store) and Android (Google Play Store). When searching for these Apps, search for the App called followmyhealth.
Secure and Encrypted
- Your information is stored in an encrypted format at a highly secured data repository
Your Information - Managed by YOU!
- Review and update your health history and personal health record online
- Download, fax and email selected health information
- View personal health information from all participating organizations
- Review your personal health record
- View lab results
Connect with your doctor's office - Easily and Securely.
- Request appointments when it's convenient for you
- Request a prescription refill
- Send and receive messages from your doctor's office
- Receive reminders for preventative and follow-up care
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Option #1
At your clininc, the front desk will have sign up brochures for MyHealthConnection.
Complete the sign up portion and return it to the front desk staff. They will then send you an invitation via email. Complete the invitation process (shown below) and your connection will be started!
Option #2
Go to the My Health Connection login page (HERE) and follow the instructions to request an
account. Once you have completed the request, your account will be created in 5 business
days by our My Health Connection Team!
- You must have a Facebook, Google, Yahoo or Windows Live account to request an account on MyHealthConnection. If you do not have one of these, you will be given the option to create a free account.
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- Compatible Browsers: Internet Explorer 7.0 or higher, Mozilla FireFox 2 & 3,
Google Chrome 4, Safari 1 & 2
- Operating Systems: Windows or MAC
- Must have a Windows Live ID (or Hotmail), Facebook, Google (Gmail) or Yahoo! account.
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Average response times:
- Please allow the following intervals for interactions with your health care providers:
- Message request for a call back or follow up – 1 business day
- Appointment request – 1 business day
- Request for Rx refill – 2 business days
- View Lab results – 7 business days
- For Technical support requests please allow 1-2 business days for a response
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FAQs
- Chances are we have already identified your issue as something that is asked about frequently and we have added it to our Frequently Asked Questions (FAQs). This resource can help with something you are specifically looking for and also provide information about MyHealthConnection that may enhance the ease of use. To view our FAQs section, please CLICK HERE.
- If you cannot find the answer to your question, you may email our My Health Connection support team. Click HERE to send a support request.
